ESI is a premier provider of business communications systems and services – from the Cloud, to On-Premises, to a Hybrid approach. ESI offers a complete solution portfolio developed to make it easier for business to communicate.

Telecommunications

Estech Systems

Estech Systems' headquarters in Plano, TX, United States

George Platt

Jason Hearon

Bill Hall

Chris G.

Eric Vergati

Jim Szukala

The Sales and Customer Support team at Estech Systems is dedicated to driving business growth and ensuring client satisfaction. This team engages in proactive sales initiatives, fostering relationships with national and regional accounts, and delivering technical support throughout the customer journey. From implementation to ongoing technical assistance, they ensure seamless communication solutions tailored to meet diverse business needs, enhancing overall customer experience and retention.

Sales and Customer Support

The Engineering and Technical Support team at Estech Systems is responsible for ensuring the seamless deployment, integration, and operation of ESI's advanced business communication systems. This team provides high-level technical assistance, develops and maintains software solutions, and optimizes cloud and on-premises systems, while also supporting customers and internal teams with expert knowledge and troubleshooting for exceptional service delivery.

Engineering and Technical Support

The Product Management and Support team at Estech Systems is responsible for overseeing the development and deployment of business communication solutions, ensuring they meet customer needs and market demands. This team facilitates product demonstrations, manages customer support services, and coordinates the lifecycle of products from concept to delivery, focusing on seamless integration and optimal user experience. They also handle technical aspects such as porting and provisioning, ensuring clients enjoy uninterrupted service.

Product Management and Support

The Sales and Business Development team at Estech Systems is responsible for driving revenue growth by identifying new business opportunities, nurturing strategic partnerships, and managing key accounts. They work collaboratively to develop tailored communication solutions for clients, ensuring that ESI's offerings meet the evolving needs of businesses across various sectors. Through their efforts, they aim to enhance brand visibility and solidify ESI's position as a leader in business communications.

Sales and Business Development

The Technical Support and Quality Assurance team at Estech Systems ensures the reliability and performance of the company's communication solutions. They provide essential assistance to clients through the Help Desk, troubleshoot and resolve technical issues in the cloud and on-premises systems, and conduct rigorous testing to maintain high-quality software standards. Their collaborative efforts aim to enhance customer satisfaction and streamline communication technologies.

Technical Support and Quality Assurance

The Leadership Team at Estech Systems plays a pivotal role in shaping the company’s strategic direction and ensuring effective execution of business initiatives. Comprising key executives, they focus on driving growth, enhancing sales operations, and fostering a cohesive company culture, all while overseeing the delivery of innovative communication solutions tailored to meet diverse client needs.

Estech Systems

Org chart

Teams

Sales and Customer Support

Engineering and Technical Support

Product Management and Support

Sales and Business Development

Technical Support and Quality Assurance

Leadership Team

Offices

Estech Systems

Org chart

Teams

Sales and Customer Support

Engineering and Technical Support

Product Management and Support

Sales and Business Development

Technical Support and Quality Assurance

Leadership Team

Offices

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