Laura Crombie is a highly experienced professional with a diverse background in customer service, content optimisation, and academia. Currently serving as a Customer Service Advisor at Clyde Valley Group and a Senior Operations Coordinator at UK Health Enterprises, Laura brings extensive expertise from esure Group, where roles included content optimisation specialist, project support coordinator, and operation support. Academic credentials include a PhD, M.Litt, and MA in Medieval History from the University of Glasgow, alongside teaching positions at various universities, such as Lecturer in Medieval History at the University of York and Teaching Fellow at the University of Leicester.
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