Marie Balzer is currently the Head of Customer Support at ETAP Software, where they drive technical support activities and manage the Customer Support department. Previously, Marie worked as a Key Account Support and Services Manager at IGE+XAO, leading a team and liaising between customers and R&D. They hold an engineering degree from Icam and completed a leadership program at INSEAD. Over the course of their career, Marie has also served in various roles, including as a Technical Project Manager at SeniorAdom and a Project Manager with Groupe Atlantic.
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