Justyna Prus is an experienced customer success professional currently serving as a Customer Success Manager at Silvair since June 2020, where responsibilities include establishing goals, managing onboarding, and contributing to revenue generation through upselling. Justyna previously held roles within Silvair as a Customer Success Specialist, as well as quality control at ZiA Józef Prus. Justyna's career began at Aon, progressing from Trainee to Contact Centre Coordinator, focusing on customer service, process improvement, and relationship management. Justyna holds a Master of Arts in Management from Krakow University of Economics and a Bachelor's degree in English Language and Literature from Jagiellonian University.
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