Mark Datema

Mark Datema is a seasoned professional in operational management with extensive experience in customer care, operational excellence, and asset operations across various energy and utility companies. Currently serving as Manager Customer Care at Eteck since January 2025, Mark previously held key positions at Eneco, including Lead Operational Excellence and Head of Heat & Cold Distribution, where responsibilities encompassed overseeing significant teams and enhancing business processes for customer and employee satisfaction. Mark's career also includes leadership roles at Stedin, where management of teams focused on service, data services, and operations for energy distribution was integral. With a strong academic foundation, including a Bachelor's degree in Commercial Economics and numerous professional training programs, Mark is equipped with the knowledge and skills to drive operational success.