Eterna is a trusted Business Process Outsourcing (BPO) partner. We provide fully remote, high-performing teams to businesses around the world. Our teams integrate quickly and deliver consistent, reliable results.

What Sets Eterna Apart
✔ Great Place to Work® Certified, with a 98% employee satisfaction rate
✔ #3 on Prosple’s Top 100 Companies for Fresh Graduates
✔ 200+ professionals working in partnership with international businesses
✔ End-to-end support covering recruitment, onboarding, training, and daily operations
✔ Proven cost efficiency, helping companies save up to 75% on hiring costs

We help businesses scale with speed, operate with efficiency, and hire exceptional remote talent. Our recruitment process focuses on selecting skilled professionals who match each client’s culture and goals.

We create valuable career opportunities while supporting our clients’ growth.

Start your journey with Eterna. We’re here to help you scale with confidence.

Eterna Indonesia

Devie Purba

This department focuses on enhancing customer satisfaction and ensuring successful use of the company's products and services.

Customer Success

This department focuses on creating and maintaining software applications and web solutions.

Development Services

This department focuses on creating and maintaining software applications and systems.

Software Development

This department handles customer inquiries, assists with product issues, and ensures a positive experience for clients.

Customer Support

This department manages employee relations, recruitment, and talent development.

Human Resources

This department ensures adherence to laws and regulations while facilitating necessary permits and approvals.

Eterna Indonesia

Org chart

Teams

Customer Success

Development Services

Software Development

Customer Support

Human Resources

Regulatory Compliance

Offices

Eterna Indonesia

Org chart

Teams

Customer Success

Development Services

Software Development

Customer Support

Human Resources

Regulatory Compliance

Offices

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