Angus Armstrong

Angus Armstrong is a skilled System Engineer currently employed at ETHAN since November 2021, after previously serving as a Service Desk Analyst. Responsibilities include providing technical assistance, logging help desk interactions, diagnosing various hardware and software issues, performing account management tasks, and creating knowledge-based articles. Prior experience includes roles as a Client Support Officer at Compass Education, a Cable Hand at NEP Group, Inc., and a Crew Member at McDonald's, where Angus developed strong customer service and operational skills. Angus is pursuing a Bachelor of Information and Communication Technology, specializing in System Analysis, at Swinburne University of Technology, building on a foundation of prior studies in information technology and web applications.