Duncan Tu

Duncan Tu is a seasoned IT professional with extensive experience in service desk analysis and IT support, currently serving as a Senior Service Desk Analyst at ETHAN since July 2022. Prior to this role, Duncan worked as an IT Support Specialist at OVERNEWTON ANGLICAN COMMUNITY COLLEGE LIMITED from July 2016 to June 2022, where responsibilities included managing IT requests, handling Active Directory and Exchange, and supporting classroom technology. Duncan's background also includes positions as an IT Support and SharePoint Coordinator at Sage Institute of Education, providing remote and onsite IT support; as IT Support, Sales and Sales Support at MIS Communications Australia; and as an Intranet Software Engineer at LJM Systems, focusing on SharePoint development and training. Duncan holds a Bachelor's degree in Information Technology from Victoria University, completed between 2007 and 2009.