Jaivir Singh is a technology strategist and service management expert with over 18 years of experience in IT service management, delivery, and operations. Currently, Jaivir serves as a Service Delivery Manager at ETHAN, advocating for clients and ensuring service delivery meets contractual obligations. Previously, Jaivir held various roles, including Service Delivery Lead at the Department of Energy, Environment and Climate Action, and Service Delivery Manager at Ethan Group, where strategic initiatives and service improvements were driven. Jaivir holds an ITIL Foundation Certificate in IT Service Management and a Bachelor of Information Technology degree.
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