Hector B.

Hector B. holds a Bachelor's degree in Business Administration from Universidad del Istmo and has gained diverse experience across various roles since 2009. They served as a Customer Service Representative at Transactel and progressed to Project Management and Operational roles, including as a General Manager of Operations at Guatebuena, S.A. Currently, they lead customer experience strategy as a CX Manager at ether.fi, focusing on enhancing support workflows and communication in the Web3 space. Hector has also held positions at CoinPayments and Asesoria Integral Guatemala, showcasing their expertise in project management and stakeholder engagement within dynamic environments.