John Chong currently serves as the Executive Vice President and Head of Life Agency at Etiqa Life Insurance Berhad since September 2017. In this role, John is responsible for setting strategic direction, developing and mentoring the agency team, and ensuring the effective execution of business and marketing activities. With a comprehensive understanding of the Agency business, John focuses on optimizing resources, executing process standards, and addressing customer needs. Prior to this, John held the position of Head of Productivity & Strategic Management at AmMetLife Insurance Berhad from January 2014 to August 2017, where responsibilities included presentations and trend identification.
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