Etiqa Insurance Pte. Ltd. is a licensed life and general insurance company registered in the Republic of Singapore and governed by the Insurance Act. In July 2016, Fitch rated the company “A-” for its financial strength and stable outlook.

Etiqa has been providing general insurance solutions in Singapore for more than 55 years. It started business in Singapore in 1961 as United General Insurance Co. Sdn. Bhd.. The company evolved to become the Singapore branch of Etiqa Insurance Berhad in 2009.

As the appointed insurer by Housing and Development Board for basic fire insurance since 2009, we’ve been proudly protecting homes since then. We added life insurance to our stable of products in August 2014.

In April 2015, the Singapore branch of Etiqa Insurance Berhad transferred its general insurance business to Etiqa Insurance Pte. Ltd.. As a composite insurer providing life and general insurance, we offer comprehensive retirement, savings, protection and general insurance solutions to our growing customer base.

At Etiqa, we believe in our brand promise of humanising insurance. We aspire to offer solutions that are simpler and more personal, yet relevant to what our customers need today. We keep our customers’ best interests at heart by placing people over policies in everything we do.

As the insurance arm of the Maybank Group, we’re committed to helping our customers plan for a better future. Maybank is among Asia’s leading banking groups and South East Asia’s fourth largest bank by assets.

The Maybank Group has an international network of 2,400 offices in 19 countries, employing over 47,000 employees who serve more than 22 million customers worldwide.

Insurance

Etiqa Insurance Singapore

Etiqa Insurance Singapore's headquarters in Singapore, Singapore

This department focuses on managing and supporting technology infrastructure, including software development and IT security.

Information Technology

The Business Development Team at Etiqa Insurance Singapore is responsible for identifying growth opportunities and forging strategic partnerships to expand the company's market presence. This team works collaboratively to develop and implement business strategies, focusing on both life and general insurance products. By engaging with financial advisors, banks, and other stakeholders, they aim to enhance customer outreach and ensure that Etiqa's solutions meet the evolving needs of clients in a competitive landscape.

Business Development Team

This department oversees organizational strategy and decision-making.

Management

The Sales and Marketing team at Etiqa Insurance Singapore is responsible for driving the company's growth by developing and executing strategic marketing campaigns and sales initiatives. This team focuses on building strong partnerships, enhancing customer engagement, and promoting the brand's comprehensive insurance solutions. They leverage digital channels, oversee customer care operations, and manage corporate communications to ensure a customer-centric approach that aligns with Etiqa's promise of humanising insurance.

Sales and Marketing

The Compliance and Risk Management team at Etiqa Insurance Singapore is responsible for ensuring adherence to regulatory requirements and internal policies while effectively managing risk across the organization. This team focuses on financial reporting standards (such as IFRS 17), compliance with financial crime regulations, governance of IT security, and the overall enterprise risk framework. By overseeing legal, market conduct, and operational risks, they aim to protect the company's integrity and enhance trust with customers and stakeholders.

Compliance and Risk Management

This department focuses on risk assessment and financial analysis through actuarial science and methodologies.

Actuarial Services

The Analytical and Technical Team at Etiqa Insurance Singapore is responsible for leveraging data-driven insights and advanced technology to enhance the company's insurance solutions. This team conducts in-depth analyses to identify trends, optimize operations, and inform product development, while also implementing innovative technical solutions and AI capabilities. Their efforts ensure that the company remains customer-centric, effectively supporting Etiqa's goal of humanising insurance and delivering tailored services to meet the evolving needs of its clients.

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Other teams

Business Development Team

Management

Sales and Marketing

Compliance and Risk Management

Actuarial Services

Analytical and Technical Team