Michael M.

Michael M. has extensive experience in customer success and account management across various organizations. Currently serving as Lead of Customer Success at innRoad since September 2024, Michael previously held positions such as Account Manager at PetDesk and Account Management Lead at SecurityPal, where responsibilities included managing over 250 accounts and developing new departmental processes. At Stack Sports, Michael worked and advanced through multiple roles, including Director of Strategic Partnerships, where relationships with national governing bodies were maintained and events coordinated. Previous experience includes roles at New Relic, Inc., and Main Street Hub, where Michael excelled in sales development and senior customer success management, respectively. Michael began their career as an Account Executive at Cordova Recreation and Park District, overseeing a significant sports complex and managing numerous employees and events. Michael holds a degree from California State University-Sacramento.