Eric Boucheron is a Quality Assurance and Capacity Manager with a strong background in improving customer experiences and operations efficiency. They coordinated the Partner Network for EMEA at ETS Global from 2017 to 2022, focusing on optimizing the TOEIC test experience for candidates. Prior to this, Eric held various roles at SFR and other companies, emphasizing quality assurance, project management, and customer satisfaction. Eric earned a Master's degree in Quality Management and Customer Relations from the Université de Versailles Saint-Quentin-en-Yvelines.
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