Allison W.

Allison W. is an experienced professional in learning and development, currently serving as the Senior Manager of Agent Learning & Development at Etsy since May 2013, where strategic oversight and hands-on execution in agent learning programs support the Trust & Safety organization. Previous roles include Trust and Safety Manager and various positions within Random House, where Allison also worked as a freelance writer. Additional experience includes customer service and coordination roles at Vantage Apparel and DSW, IT support at Montclair State University, and an internship with MTV Networks. Allison holds a Bachelor of Arts in English Language and Literature from Montclair State University and a Certificate in Instructional Design & E-Learning from the University of Washington.