Finneus McClain is a dynamic and data-driven leader currently serving as a Chatbot Technical Lead at Etsy, where they combine technical expertise with project management skills to enhance user engagement through chatbot solutions. Finneus previously held roles at Modis, Concentrix, and MailChimp, leading initiatives in Zendesk optimization and technical support. With an advanced skill set that includes leadership, process optimization, and extensive knowledge in various programming languages, Finneus has a proven track record of improving efficiency and fostering team collaboration across sectors. Finneus also pursues a Bachelor's degree in Information Technology at Southern New Hampshire University.
This person is not in the org chart
This person is not in any teams
This person is not in any offices