William Owens is a Fraud Enforcement Manager at Etsy, where they have been working since 2025. They possess a Bachelor's degree in English Language and Literature from Allegheny College, which they completed in 2010. Previously, they held various roles at Apple Retail, including Operations Lead, Specialist/Mentor, and Senior Service Level Enforcement Agent between 2010 and 2018. Additionally, William has experience as a Chargeback Agent at Etsy from 2018 to 2019 and as a Seller Risk Specialist from 2023 to 2025. With a strong background in operations within the consumer electronics sector, William is skilled in OS X, sales, editing, public speaking, and Mac.
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