Robert Czylkowski, MBA, is a seasoned professional with over 10 years of experience in IT service management, specializing as a Service Delivery Manager, Service Transition Manager, and Technical Project Manager. Currently serving as a Senior Service Delivery at eu-LISA, they focus on developing process models and ensuring compliance with international service standards. Previously, they held roles at institutions such as Accenture and Dell Technologies, where they managed complex outsourcing contracts and led large technical teams. Academically, Robert holds a Master of Science in Chemistry, a PhD in Chemistry, and an MBA in IT.
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