Sameer Anand

Sameer Anand has a solid work history with experience in various roles and industries. Sameer is currently serving as the Senior Director of Support Operations for Eulerity Inc., a technology company specializing in marketing automation solutions. In this role, they lead a team consisting of Digital Marketing Support executives, Data Analysts, Creative Designers, and Media Tracking Specialists, and Digital Media Campaign Managers.

Prior to joining Eulerity, Sameer worked at Rayden Interactive as the Manager of Customer Solutions. Their responsibilities included overseeing day-to-day operations, ensuring performance targets were met, conducting business reviews, and establishing effective communication strategies across different departments.

Before Rayden Interactive, Sameer was at Allscripts, where they held multiple positions, including Team Lead for Expert Technical Support Consultants. Sameer led a team of 30 resources, resolved customer escalations, and managed technical support operations. Additionally, they worked as a Senior Support Consultant and Support Consultant for the company.

Sameer's career began at Mphasis, where they started as a Customer Support Officer and eventually became a Process Trainer. Sameer handled client escalations, coached and mentored a team, and was responsible for training and transitioning new hires.

Overall, Sameer Anand has a diverse background in leadership, customer support, technical expertise, and process training.

Sameer Anand's education history includes a Bachelor of Science (BS) in Information Systems from Yashwantrao Chavan Maharashtra Open University. Sameer completed this degree from 2007 to 2010. Prior to that, they attended Poona College Of Arts Science & Commerce in India from 2004 to 2006, where they received a High School Certificate (HSC) in Physical Sciences. Sameer also attended St. Vincent's High School in 2003, where they completed their Secondary School Certificate (SSC). Sameer later pursued additional certifications, including courses in communication, productivity, leadership, critical thinking, and Microsoft software, among others.