Amy Basnage is a dedicated Customer Success and Continuous Improvement Leader with 25 years of progressive experience across various sectors, including Local Government, K-12 Education, Healthcare, and Corporate. Currently, Amy holds the position of Director of Professional Services with LINQ and has previously served in leadership roles at Granicus, Rock Solid Technologies, and CentralSquare Technologies, where notable achievements included maintaining a 97% client retention rate and improving implementation processes. Amy is pursuing multiple degrees and certificates at Penn State University, focusing on Geographic Information Systems, Supply Chain Management, and Mineral Economics.
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