Justin Walker

Director, Technical Support at Euna Solutions

Justin Walker has a diverse work experience in technical support and marketing roles. From 2018 to present, they worked at Euna Solutions (Formerly GTY Technology), starting as a Manager of Technical Support and then advancing to Director of Technical Support. In these roles, they focused on streamlining workflows, building support processes, implementing new software and training materials, and managing the ticketing system. From 2016 to 2018, Justin worked as an Application Support Specialist at Questica, where they managed ticket volume for over 150 customers and created documentation and workflows. Prior to that, from 2012 to 2016, they were a Commercial Marketer at Hub International, responsible for program workflow creation and management, underwriting and managing a high volume of policies, and addressing inquiries from various stakeholders.

From 2009 to 2011, Justin Walker attended Sheridan College, where they studied Business/Commerce, General. No degree is specified.

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