Euro-Center is one of the world’s leading companies in the fields of medical assistance, travel assistance and insurance claims handling. Since 2009, we have been part of the prestigious reinsurance company Munich Reinsurance Company, a multinational insurance group that is one of the world’s leading reinsurers.

We are a one-stop solution: 3 assistance hubs; 11 regional branch offices; claims invoices in 53 currencies invoiced in EUR or USD; over 70,000 providers and 190,000 cases handled annually make Euro-Center the only partner you need. Our structure enables our customers to partner with only one entity whilst still receiving global services from all our Euro-Centers on emergency medical assistance, all aspects of claims settlement, extensive cost containment, quality assurance and advanced reporting tools. The result is a cost-efficient global solution.

Euro-Center holds one of the best provider networks worldwide, covering all countries and territories globally with extensive and cashless solutions. Our network of over 70,000 providers is built with our local connections and local knowledge within the region, by our network specialists.

Additional services include expatriate solutions and specialized services in the fields of telemedicine, travel security, occupational health services and onsite medical personnel services. 

Health Care

Insurance

Travel & Leisure

Euro-Center

Euro-Center's headquarters in Prague 8, Czech Republic

The Palma office coordinates claims and manages network relations, leveraging local expertise in Mallorca.

Palma

This department manages and resolves claims by assessing and coordinating necessary actions to ensure efficient claim handling.

Claims Processing

This department oversees coordination and support functions to facilitate assistance activities across the organization.

Assistance Services

This department manages employee relations, recruitment, and workforce development.

Human Resources

This department is responsible for maintaining and improving the quality of products and services through systematic monitoring and training.

Quality Assurance

This department oversees the planning and execution of transportation logistics and operations.

Transport Management

This department handles all aspects of billing, ensuring accurate invoicing and revenue collection.

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Other teams

Assistance Services

Human Resources

Quality Assurance

Transport Management

Billing Department