Gathering five national consumer organisations and giving voice to a total of more than 1,5 million people in Italy (Altroconsumo), Belgium (Test Aankoop), Spain (OCU), Portugal (DecoProteste) and Brazil (Proteste), Euroconsumers is the world’s leading consumer cluster in innovative information, personalised services and defence of consumer rights. Our European member organisations are part of the umbrella network of BEUC, the European Consumer Organisation. Together we advocate for EU policies that benefit consumers in their daily lives.

Consumer Services

Health Care

Non Profit

euroconsumers

euroconsumers' headquarters in Brussels, Belgium

Antonio Balhanas

Agim Sheta

João Pedro Moreira

Miguel Lage

Marco Pierani

The Digital and User Experience team at Euroconsumers is responsible for enhancing and optimizing the digital interactions and engagements for over 1.5 million consumers across five countries. This team focuses on developing user-friendly interfaces, improving digital sales channels, and ensuring a seamless user experience through data-driven insights and advanced analytics. Their goal is to maximize user satisfaction and accessibility, thereby strengthening the overall consumer advocacy and personalized service offerings of Euroconsumers.

Digital and User Experience

The Digital and IT Strategy team at Euroconsumers focuses on developing and implementing technological solutions to enhance consumer services and advocacy. This includes overseeing enterprise IT architecture, improving search engine optimization, and innovating digital products and comparison services. The team ensures that digital strategies align with the goals of making consumer information more accessible and personalized for over 1.5 million people across multiple countries.

euroconsumers

Org chart

Teams

Digital and User Experience

Digital and IT Strategy

Offices

euroconsumers

Org chart

Teams

Digital and User Experience

Digital and IT Strategy

Offices

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