Kirk Smith is a seasoned professional with extensive experience in aftersales management and customer service within the automotive and electric vehicle industries. Currently serving as VP of Services at EV AI since November 2024, Kirk previously held roles including Director of Customer Service for Microvast, Inc. and Director of Aftersales at SEA Electric. Kirk's expertise encompasses developing and executing service strategies, managing technical teams, and enhancing customer experiences. Additionally, Kirk has contributed to academia as an adjunct professor at the University of Central Missouri, and has a strong background in service management from previous positions at Chanje and Smith Electric Vehicles. Kirk's educational credentials include an Automotive Technology Management degree from the University of Central Missouri and Suzuki/Kawasaki Factory Technician Training from Universal Technical Institute.
Previous companies
This person is not in the org chart
This person is not in any teams