Alejandro Quiroga

Alejandro Quiroga has a diverse work experience spanning over a period of several years. Alejandro began their career as a Production Manager at HEL- HEL in 2008, where they were responsible for conducting regular quality control inspections and managing inventory. In 2014, Alejandro assumed the role of Chief Executive Officer at HEL-HEL, overseeing the daily operations of a family clothing company and ensuring customer satisfaction.

In 2019, Alejandro joined SYKES as a Customer Service Representative, where they served as the primary point of contact for customers, providing them with exceptional service. Their duties included handling customer inquiries, implementing contract changes, and managing complaints. In 2021, they transitioned to the role of Quality Control Analyst - Mentor, where they effectively monitored staff performance, trained new hires and existing agents, and resolved agent queries.

Most recently, Alejandro joined EVBox in 2022 as a Customer Support Representative. In this role, they are responsible for monitoring case quality, supervising agents, creating dashboards and reports in SalesForce, and reviewing and improving processes.

Throughout their career, Alejandro has demonstrated strong customer service skills, attention to detail, and the ability to effectively manage teams and monitor performance.

Alejandro Quiroga attended the Nicolas Avellaneda Institute from 2005 to 2007, where they pursued a degree in Humanities and Social Sciences. Their field of study is unspecified. Additionally, Alejandro has obtained several certifications from LinkedIn in July 2022. These certifications include "Building Relationships While Working from Home," "Cultivating Mental Agility," "Cultivating a Growth Mindset," "Dealing with Microaggression as an Employee," "Developing Your Emotional Intelligence," "Giving and Receiving Feedback," "The Employee's Guide to Sustainability," and "Time Management: Working from Home."