Natalia Olievschi is a customer service and logistics specialist currently employed at Menarini Stemline since March 2024, following a tenure at Catalent Pharma Solutions where responsibilities included managing over 500 orders monthly and enhancing team training on JD Edwards. Previously, as Customer Service Team Lead at Katoen Natie, Natalia achieved an 87% reduction in customer complaints while overseeing a team responsible for a diverse client portfolio. With a robust background in customer service, including training new representatives and improving order processing efficiencies, Natalia holds a Master of Science in Procurement, Logistics and Supply Chain Management from The University of Salford, as well as two degrees in Economics and Business from Universitatea de Stat din Moldova.
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