Erika Norton

Erika Norton is currently serving as Bid Manager at EVC since January 2024, with a previous tenure as Bid Manager and Technical Author at CliniSys from May 2017 to October 2023. Before CliniSys, Erika worked as a Technical Writer at DOCLAN MANAGED DOCUMENTATION SERVICES LIMITED and served as a Consultant at 3di Information Solutions Ltd. from November 2013 to August 2016, contributing to scoping and processes, customer needs analysis, and contract initiation. Earlier experience includes roles as a Technical Author at Ladbrokes, where Erika introduced online help and eLearning solutions, as well as similar positions at Nortel Networks and X-CEL Communications, where Erika enhanced documentation and training materials. Erika's career began as an Engineer/Technical Author at SITA Engineering Efficiency Ltd., combining technical expertise with documentation skills. Erika holds a Bachelor of Engineering (BEng) (Hons) in Manufacturing Engineering and Business Studies from Coventry University, completed in 1994.