Iago Pinheiro

Iago Pinheiro is an experienced Customer Success Specialist currently working at Even3 since June 2024, focusing on client engagement and metrics analysis to ensure customer satisfaction. Previously, Iago served as a Customer Experience Specialist at Uber and held various roles in customer success, including Junior Customer Success Analyst and Customer Success Analyst at Even3. Iago has extensive experience in customer support and quality assurance, having worked at VetMais and held several positions at Uber, including monitoring team performance. With a Bachelor's degree in Business Administration from Uninorte - Laureate International, Iago possesses a solid foundation in administration and customer relations.