Donna Kumar

Donna Kumar, MS, is an experienced professional currently serving as a Senior Customer Success Manager at Eventbrite since September 2024, where responsibilities include acting as a product expert, analyzing account performance, and driving product adoption. Previously, Kumar held various roles at Eventbrite from 2014 to 2021, including Technical Client Success Manager and Customer Enablement Manager, contributing to customer satisfaction and product improvement through operational support and strategic engagement. A freelance writer since 2022, Kumar seeks opportunities in various writing genres. Earlier experience includes roles at InfoWorks, Inc., the Council on Aging of Greater Nashville, Alpha Omicron Pi, Target, and HCA, showcasing a diverse background in customer relations, event planning, marketing, and human resources. Donna holds a Master of Science in Public Service Management from Cumberland University and a BS in Mass Communications, Public Relations, from Middle Tennessee State University.