Rajay L.

Rajay L. possesses extensive experience in customer operations and digital customer experience, having held key positions at various organizations. As the Customer Operations Lead at Eventeny, Rajay focuses on enhancing customer interactions. In the role of Research & VoC Consultant at Plume Strategy LLC, analytical skills contribute to understanding customer voices and needs. Previously, as the Director of Digital Customer Experience at Judy, Rajay directed strategies to improve online customer engagement. Additionally, as the Manager of CX Strategy & Operations at Flamingo, Rajay developed and orchestrated customer experience initiatives aimed at operational excellence.