Vaughan Cooke

Vaughan Cooke is a highly motivated Adult Learning Educator and Manager leading technical trainers at EvenUp, where they foster a continuous learning environment and drive key performance indicators. With a background in customer service, Vaughan has held various roles including Customer Care Leader and Trainer & Instructional Designer at Shaw Communications, where they effectively managed teams and designed training programs. A graduate of McGill University with a Bachelor of Music in performance, Vaughan has combined their passion for music with a commitment to education and customer support across diverse industries. Prior experiences also include tele-fundraising for the Kitchener-Waterloo Symphony and handling escalations at Airbnb.