Christopher McCartney has extensive experience in application support, currently serving as an Application Support Specialist at Everbridge since June 2014. In this role, Christopher manages client-reported issues in accordance with service level agreements (SLA) and focuses on enhancing client relationships to achieve measurable satisfaction. Previous experience includes a position at JPMorgan Chase from June 2000 to August 2013, where Christopher provided support for a Unix/Linux platform servicing over 5000 clients, ensuring system health and resolving connectivity issues. Christopher is an alumnus of Bentley University and has developed strong expertise in technical components and client requirements throughout the career.
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