Hardev Raikmo is a seasoned IT support professional with extensive experience in customer support and engineering roles spanning over two decades. Currently serving as a Senior Support Engineer II at Everbridge since January 2019, Hardev specializes in providing assistance to xMatters customers in the EMEA region. Prior experience includes a position as a Premier Customer Success Engineer at Apptio, where responsibilities involved collaborating with various teams to troubleshoot and enhance product performance. Hardev's career began at Fujitsu Services, where roles ranged from Technical Support to Asset Software Developer, and include significant tenures at IBM United Kingdom Ltd and Portal, focusing on IBM Cognos products. Educational qualifications include a BSc (Hons) in Computer Science from the University of Hertfordshire, alongside A-levels in Sociology and Computer Science.
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