Everbridge
Jenny Lee is an experienced IT professional currently serving as an End User Support Technologist II at Everbridge since June 2021. In this role, Jenny manages software and hardware incidents across various operating systems, oversees IT equipment installation and configuration, collaborates with Tier 1 and 2 support teams for APAC region customers, and administers Microsoft 365 platforms. Prior to this position, Jenny worked as a System Engineer at SnapComms from February 2017 to June 2022, where responsibilities included diagnosing technical issues, managing problem analysis, maintaining internal systems, and contributing to significant IT projects such as cloud migrations. Jenny holds a Diploma in Computing Level 7 focused on IT Networking & Network Security from the New Zealand School of Education and a Bachelor's degree with honors in Psychology from the University Tunku Abdul Rahman.
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Everbridge
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Everbridge, Inc. (NASDAQ: EVBG) is a global software company that provides enterprise software applications that automate and accelerate organizations’ operational response to critical events in order to Keep People Safe and Businesses Running™. During public safety threats such as active shooter situations, terrorist attacks or severe weather conditions, as well as critical business events including IT outages, cyber-attacks or other incidents such as product recalls or supply-chain interruptions, over 5,300 global customers rely on the company’s Critical Event Management Platform to quickly and reliably aggregate and assess threat data, locate people at risk and responders able to assist, automate the execution of pre-defined communications processes through the secure delivery to over 100 different communication devices, and track progress on executing response plans.