Luis Villeda is a seasoned professional in the tech industry, currently serving as a Sr. Solutions Consultant II at Everbridge since April 2024, where Luis has notably designed AI-driven solutions that improved customer satisfaction by 30%. Prior experience includes roles as a Global Solutions Engineer at Aware, Inc., where Luis deployed advanced biometric solutions, and as a founding Sales Engineer at Spot AI, focusing on customer experience in video intelligence and AI. Previous positions at Zerto and S2 Security Corporation involved delivering cloud support and bilingual technical assistance for large enterprise clients, with expertise in disaster recovery and video management. Luis's technical background is further supported by a range of certifications and training from institutions such as CompTia and Cisco.
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