Michael Custodinho is a skilled Technical Support Engineer at Everbridge since 2014, where expertise includes enhancing connectivity and automating communication processes for various sectors. Prior to this role, Michael served as a Client Service Analyst at JPMorgan Chase from 1995 to 2013, achieving an 80% first-contact issue resolution rate and supporting a diverse range of clients. Earlier experience includes working as a Chef at Celebrations Gourmet Catering, where responsibilities encompassed food preparation and team supervision for large events. Michael holds a Certificate of Completion in Business Software from the Computer Learning Center and has additional education from Newbury College.
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