Shanu Kumar is an accomplished IT professional with extensive experience in support engineering and application analysis. Currently serving as a Senior Support Engineer II at Everbridge since October 2022, Shanu is involved in kernel upgrades and Windows server patching, as well as supporting migration processes. Prior to this role, Shanu worked as a Senior Application Analyst at Providence India, focusing on auto patching, reboot scheduling, and incident management. Earlier experiences include positions at Nuance Communications, Epsilon, and OnMobile, where responsibilities encompassed application support, production support, and operations engineering for critical applications and server environments. Shanu holds a Bachelor of Technology degree in Electronics and Telecommunication Engineering from Bharath University.
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