Sonu Sekhon is a seasoned professional with extensive experience in customer success and technical support, currently serving as a Senior Customer Success Manager at Everbridge since May 2021. Previously, Sonu held various roles at xMatters, inc, including Customer Success Manager, Support Engineer Team Lead, and Support Engineer, where responsibilities encompassed client relationship management, technical issue resolution, and system documentation. Earlier experience includes serving as an L2 Escalations Engineer at Sophos and a System Analyst and Programmer Analyst at Infinite Source Systems Corp., focusing on project management, software development, and technical support. Sonu holds a Bachelor of Technology in Technology Management and a Diploma of Technology in Computer Technology from the British Columbia Institute of Technology.
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