Everbridge, Inc. (NASDAQ: EVBG) is a global software company that provides enterprise software applications that automate and accelerate organizations’ operational response to critical events in order to Keep People Safe and Businesses Running™. During public safety threats such as active shooter situations, terrorist attacks or severe weather conditions, as well as critical business events including IT outages, cyber-attacks or other incidents such as product recalls or supply-chain interruptions, over 5,300 global customers rely on the company’s Critical Event Management Platform to quickly and reliably aggregate and assess threat data, locate people at risk and responders able to assist, automate the execution of pre-defined communications processes through the secure delivery to over 100 different communication devices, and track progress on executing response plans. 

Information Technology

Everbridge

Everbridge's headquarters in Boston, MA, United States

The Christchurch office focuses on delivering technical support, engineering solutions, and strategic partnerships globally.

Christchurch

The Vienna office specializes in risk intelligence, federal sales, and business development support for government clients.

Vienna

This department is responsible for managing and optimizing the process of customer renewals to ensure customer retention and satisfaction.

Renewals Operations

This department focuses on designing, developing, and maintaining software applications and systems.

Software Development

This department is responsible for managing client relationships, facilitating sales processes, and ensuring customer satisfaction across various accounts.

Account Management

The Product Management team at Everbridge is responsible for defining and driving the strategic direction of the company's Critical Event Management Platform. This team collaborates closely with stakeholders to identify market needs, prioritize product features, and develop innovative solutions to enhance user experience and efficiency in responding to critical events. By leveraging data and customer feedback, they ensure the platform evolves to meet the complex demands of public safety and business continuity.

Product Management

The Business Development and Sales team at Everbridge focuses on driving revenue growth by identifying and pursuing new customer opportunities, particularly within the public safety and critical event management sectors. They build and maintain relationships with clients, understand their unique needs, and provide tailored solutions that leverage Everbridge’s platform to enhance operational responses to emergencies. This team collaborates across various regions and markets, ensuring that Everbridge's offerings are effectively communicated and implemented to safeguard organizations and individuals during critical events.

Business Development and Sales

This department focuses on managing customer accounts and ensuring technical support aligns with client needs.

Technical Account Management

This department focuses on providing technical expertise and support to enable sales efforts and improve customer engagement.

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Other teams

Software Development

Account Management

Product Management

Business Development and Sales

Technical Account Management

Sales Engineering