Kyle Decker

Kyle Decker is a Senior Customer Success Manager at Evercam, leveraging extensive experience in SaaS, HeSaaS, construction, and hospitality industries. In this role, Kyle manages high-value ICP1 accounts, achieving a 50% expansion in key relationships and maintaining an NPS of over 80. Previously, Kyle has held positions such as Client Success Manager at Efficient Living and Project Coordinator, where they significantly enhanced project profitability and customer loyalty. With a Bachelor of Science in Hotel and Restaurant Management and a Certificate IV in Leadership and Management, Kyle combines formal training with hands-on experience to drive operational excellence and customer-centric growth. Outside of work, Kyle enjoys outdoor activities, traveling, and spending time with family.