Dervanie Charles is an experienced administrative and customer service professional currently serving as an Administrative Assistant at Service Nation since July 2022, where responsibilities include managing the company phone directory and overseeing office supplies. Previously, Dervanie worked as a Member Experience Representative at Service Nation Inc., developing onboarding materials and maintaining member relationships. Prior experience also includes roles as a Customer Care Specialist at Swatch Group and Inktel Contact Center Solutions, focusing on customer service and issue resolution. Dervanie is pursuing a Bachelor of Science in Business Administration at Southern New Hampshire University, following an Associate of Arts from Valencia College and a high school diploma from Poinciana High School.
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