Jacob Grealy is a Platform Engineering Manager at EverCommerce, where they have been leading technical escalation teams since 2022. With over seven years of experience in technical support and engineering management, Jacob previously served as an Engineering Manager at Updox, where they established critical processes to handle production outages and HIPAA violations. They began their career as a Student Research Assistant at The Ohio State University, contributing to innovative projects in procedural content generation. Jacob holds a Bachelor of Science in Computer Science Engineering from The Ohio State University, earned in 2014.
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