Latchmie Persaud is an experienced IT professional currently serving as the I.T. Service Desk Manager at Evercore since April 2022, leading a team of 16 IT support professionals and enhancing team performance through coaching and training. Prior to this role, Latchmie worked at ECI as a Field Services Engineer dedicated to Evercore Partners, with a progression from Level 2 to Level 3 Helpdesk roles. Previous experience includes internships in data and analytics and IT support, as well as roles that involved educational facilitation and community organization. Latchmie possesses strong technical skills including proficiency in Salesforce, Python, and various IT support software, along with educational credentials in data analytics and a Regents Diploma in Humanities from High School for Community Research and Learning.
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