Natalie Thomas is a Commercial Property Senior Claims Specialist with 18 years of experience in various claims positions, including homeowners, commercial, and property litigation. Currently, they serve as a Senior Claims Specialist at Everest Insurance®, having previously held senior roles at State Auto Insurance. Natalie began their career as a Senior Teller at FirstMerit Bank and has developed strong customer service, communication, and problem-resolution skills throughout their professional journey. They hold an Associate in Claims and Insurance Services from the Insurance Institute of America and are pursuing a Bachelor of Science in Business Administration from Franklin University.
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