Anna Karlash is an Integration Manager at EverHelp, leveraging 6 years of experience in customer support to create and optimize service processes. In this role, Anna specializes in launching support frameworks for new products, implementing support tools, and developing training programs. Previously, Anna served as a Customer Support Operations Manager at Uvoteam, where they improved team performance and facilitated effective crisis management. Anna also held the position of Quality Control Specialist, ensuring high standards in customer support quality. They earned a Master's degree in Regional Studies from ІМВ КНУ ім.Тараса Шевченка.
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