EverHelp
Viktoria Stepashko is a skilled professional with extensive experience in customer support and quality control. Currently serving as the Quality Control Team Lead at EverHelp since March 2021, Viktoria has successfully managed customer interactions, resolved product-related issues, and collaborated with various teams for effective solutions. Prior roles at EverHelp included Customer Support Representative and Quality Control Specialist, demonstrating a strong focus on customer satisfaction and quality assurance. Viktoria's experience includes sales management at AIESEC in Ukraine and leadership roles at AIESEC in Kyiv, along with customer relations at SanityDesk and administrative duties at Kyiv Logistics School. Viktoria holds a Bachelor's degree in Linguistics from Taras Shevchenko National University of Kyiv, achieved in May 2023.
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EverHelp
Customer service outsourcing team with a data-driven approach 🌟 EverHelp is an industry-leading provider of customer service solutions. Our dedicated team members are committed to empowering businesses to provide remarkable customer service 💜🧡 Our mission is to transform outsourced customer service and debunk the myth that outsourcing means inferior service. We serve as our customers' most reliable business partner, enabling them to forge enduring bonds with their clients. Our vision is to create meaningful connections between companies and their customers 🤝 Our customer outsourcing team is here to support your clients 24/7, allowing you to focus on scaling up your business. EverHelp’s journey began in 2019, and along the way, we've successfully launched over 100+ projects. Our coworkers have expertise in various industries, from startups to SaaS companies. Our services include: 🚀 Customer Support Operations 🚀 Back Office Support 🚀 Mobile App Support 🚀 Technical Support 🚀 Sales Support We provide our customers with comprehensive support solutions that address their needs and go above and beyond their expectations 🚀