Jorge Miranda is an accomplished Director of Client Services at Everise, bringing over 15 years of expertise in the BPO Contact Center Industry, with a focus on B2B Technical Support, Sales, Loyalty, Banking, Customer Care, and Health Care across multiple nearshore regions. Demonstrating a strategic and innovative leadership style, Jorge has a proven track record in driving the implementation of new programs and managing mobilization projects during peak seasons. Prior to Everise, Jorge served as an Account Manager and Operations Manager at Atento, where responsibilities included client relationship management, performance monitoring, and supporting human resources in recruitment processes. Jorge excels in achieving business objectives and enhancing customer experiences.
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