Kapil Gupta has a diverse professional background with experience in workforce management and health counseling. Initially serving as a Senior Health Counselor at Max Bupa Health Insurance Co. Ltd from July 2010 to March 2012, Kapil transitioned to INTERGLOBE TECHNOLOGIES PRIVATE LIMITED as a WFM Executive from June 2014 to September 2016. Following this role, Kapil expanded expertise at Sitel Group as a Workforce Management Scheduler from October 2016 until July 2023. Currently, Kapil holds the position of Lead WFM at Everise, starting in July 2023. Kapil's educational background includes a High School Diploma in Commerce obtained from Government Boys Sr Sec School No-1 in 2006.
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