Matthew Colby

Matthew Colby is a seasoned professional with extensive experience in data analysis, customer service, and volunteer management. Currently serving as a Language Data Analyst at Appen since May 2021 and as a Customer Care Specialist for Medicaid and Medicare services at Everise, Matthew has a proven track record of improving artificial intelligence through accurate data collection and evaluations. Previous experience includes positions as a Captioning Agent at CaptionCall, where exceptional focus led to high recognition rates, and as a Customer Service Specialist at Fiserv, where awards were earned for excellence in service. Matthew's leadership qualities emerged through volunteer work as a Movement Builder with Our Revolution and active contributions to various camps and educational environments, supported by an academic background in Organizational Management and Education from Rio Salado College and Mesa Community College.