Mark Mauro

Mark Mauro is an experienced professional with a diverse background in implementation, customer service, and technical support. Currently serving as an Implementation Analyst at TKC Holdings, Inc., Mark previously held roles including Implementation Coordinator and Customer Experience Specialist at EverLogic Software, and Dealer Services Representative at Ally Financial Inc. Mark's early career includes positions as a Customer Service Associate at Voya Investment Management, a Customer Service Representative at Convergys, and an Emergency Dispatcher at ADT, where outstanding performance in response coordination was achieved. Mark's extensive service in the US Navy as a Sonar Technician provided a strong foundation in electronics maintenance, repair, and personnel training. Mark holds a degree from the University of Southern California.